Privacy policy
This Privacy Policy explains how Bahubali (“we”, “our”, “us”, “Company”) collects, uses, shares, and protects your information when you visit or make a purchase from bahubali.co.in (including any sub-domains) and use our services.
By accessing this website, placing an order, or using any service on this website, you agree to this Privacy Policy. If you do not agree, please do not use the website.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, and continued use of the website means you accept the updated policy.
1) Purpose of This Policy
This policy is created to help you understand:
- What information we collect
- Why we collect it
- How we use and protect it
- Your choices regarding your data
This policy applies to information collected on bahubali.co.in and through related customer interactions (such as calls, forms, and order communication).
2) Information We Collect
A) Information You Provide Directly
When you visit, place an order, or contact us, you may provide information such as:
- Name
- Phone number
- Shipping/billing details (city, state, PIN code, full delivery address)
- Order details and preferences
- Payment confirmation details (as required for order processing)
Note: We do not store full card details on our servers. Payments are processed via secure payment partners/gateways.
B) Automatically Collected Information
When you browse the website, we may automatically collect:
- IP address
- Browser type and device details
- Pages visited, time spent, clicks, and referral sources
- General location (approximate)
This helps us improve website performance, security, and user experience.
C) Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Improve site functionality
- Understand traffic and performance
- Assist with marketing/remarketing (where applicable)
You can disable cookies in your browser settings, but some features of the website may not work properly.
3) How We Use Your Information
We use your information to:
- Process and deliver your orders
- Confirm orders and provide support
- Improve our products, services, and website
- Prevent fraud, misuse, and unauthorized transactions
- Send order updates and service-related communication (SMS/WhatsApp/calls where applicable)
- Share offers, updates, and promotional communication (you can opt out anytime)
4) Sharing of Information
We may share your information only as needed with:
- Delivery/logistics partners (for shipping your orders)
- Payment gateways (to process payments securely)
- Service providers (website hosting, analytics, customer support tools)
- Legal/government authorities if required by law or to protect our rights
We do not sell your personal information to third parties.
5) Data Security
We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.
6) Data Retention
We keep your information only as long as necessary to:
- Fulfill orders and provide support
- Maintain business records
- Comply with legal obligations
- After that, we may delete or anonymize it.
7) Children’s Privacy
Our website and services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If such information is found, we will delete it.
8) Your Choices & Rights
You can:
- Request access, correction, or deletion of your data (subject to legal requirements)
- Opt out of promotional communication by contacting us
- Disable cookies through browser settings
To make a request, contact us using the phone number below.
9) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
10) Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
Phone: 9368140146